Pico Mining is a Cryptocurrency cloud mining service that offers an easy and safe way to purchase hashpower without having to deal with complex hardware and software setup. We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale customers. The combination of our algorithmic trading framework, mining infrastructure, and proprietary mining farm-management software, Genesis Hive, quickly made us an industry leader.
Our team of mining experts with extensive knowledge of the digital currency sector specializes in building the most efficient and reliable mining facilities. Genesis Mining is also the founding partner of Logos Fund, the first ever Bitcoin Mining Fund, which targets professional investors looking to gain access to Bitcoin’s and various other digital assets‘ potential.
Our service was founded by the end of 2013 and with now over 2.000.000 users we are the world‘s leading multi-algorithm cloud mining service.
A mining day usually starts at 00:00 UTC and ends at 23:59:59 UTC so your miners will mine for you 24 hours a day and act exactly according to your settings (see “mining allocation”).
We have a lot of scripts running, and there are numerous checkups that are being done, which even include checking some parts of the process manually, to maximize mining outputs for our customers.
Therefore, as a result of that, the time between two outputs can (and will) occasionally be longer than 24 hours. On the other hand, it can also be shorter than 24 hours. The fact is, you will receive a mining output for each mining day. Please ensure that you provide a wallet address for each coin you mine.
Keep in mind that all of our mining outputs are daily and automatic, but the actual transfer to your wallet takes place when the balance reaches the minimum amount required for transfer.
Also, when you order via debit/credit card, your mining outputs will be held for 30+2 days, as stated in the Terms of Service. We do so because of fraud and security reasons. Once the month passes, the full amount will be released to the “Activity > My Activity” section (or directly to the wallet, if the threshold has been reached), and from then on you will receive a daily output.
In the meantime, you can see your accumulated mining outputs on your account under “My Orders - My pending balance of mining outputs (paid with credit card)” section.
You can check your general mining outputs in the menu under “Activity”.
For any further questions, feel free to contact us via our web form or the “Contact Customer Service” section on your Genesis Mining account.
Keep in mind that the quality and promptness of our response also depends on the request you have submitted. Our topic drop down menu has several options, and if the wrong form is used, it can delay the resolution of the ticket.
We currently accept the following payment methods:
Credit card purchase limits per user account:
Cryptocurrency purchase limits per user account:
NOTE: In some rare cases, some issuing banks may charge additional fees from customers who purchase Bitcoin or cloud mining services via credit/debit card. They call it ‘cash advance’. If considered, please contact your bank beforehand for further information.
Some of our products have a maintenance fee attached.
The maintenance fee covers all costs related to mining including, inter alia:
The fee is fixed in USD but deducted from the daily mining rewards in the natively mined coin on a daily basis. You will find the maintenance fee details of your chosen contract in the Terms of Service before the purchase.
It’s quick and very easy! As soon as we receive your payment your contract will be added to your profile, and you can immediately start mining. Depending on the blockchain algorithm you select and the associated mining service agreement you enter into, you can either mine native cryptocurrencies directly or allocate your hashpower to other cryptocurrencies (marked with AUTO), and even choose a specific allocation for them. For example: 60% LTC, 20% BTC and 20% DOGE. The first mining output is released after 48 hours, and then a daily mining output will follow.
Remark: Every day of mining will be processed and sent to your account in the following 24 hours after the mining day is over.
Please refer to section “When do I get my mining output?” for more details.
Besides the fact that we ourselves mine with the very same hardware that we offer to our clients, our capital is limited. We believe that Bitcoin and Altcoin mining is one of the best ways to receive Cryptocurrencies, however, we do not want to “put all our eggs in one basket”.
It is always possible that mining hardware crashes, slows down or completely breaks. In all these cases, our algorithms ensure that other miners are allocated to the relevant pools to fully compensate for possible hashpower loss. This way our clients will not lose a second of mining time.
For security reasons, we do not disclose the exact location of our mining farms. As of April 2015, we are operating several mining farms that are located in Europe, America and Asia. Electricity cost and availability of cooling are important, but not the only criteria. See our Data centers page for more information.
You are able to mine Bitcoin and various altcoins directly via our mining allocation page*. The availability of cryptocurrencies you can mine depends on the contract you have chosen.
You must allocate your hashpower in order to determine the cryptocurrency received for your mining output. If no allocation has been made, the mining output will default to the following for the given blockchain algorithm:
(*) “Pico Mining Advanced Allocation” (special feature):
It allows you to get mining outputs in many different coins even if they are not mined directly by a certain algorithm. For example, you can get mining outputs in BTC while mining with an X11 algorithm! That is possible by mining the DASH coin directly, which is then automatically swapped to BTC by our algorithmic framework. The Allocation function is designed for customers to receive delivery of their mining results in their preferred cryptocurrency. We call it “mining BTC the smart way”. The same technique is also used to get mining results in LTC with a SHA-256 contract, etc.
Pico Mining allows its clients to mine different types of coins at the same time. You decide which coins you prefer and you can allocate hashpower accordingly.
Each mining algorithm is set up with a default delivery cryptocurrency. The Pico Mining Advanced Auto-Allocation (in short “AUTO”) will apply to all cryptocurrencies which cannot be mined directly. In the user interface go to “Mining Allocation” and choose the hashpower allocation that is best for you. When you are done press “save allocation”.
Remember that the cryptocurrencies marked with (AUTO) are not directly mined, as mentioned in the “What coins can I mine?” section of this Customer Service page.
In order to get the mining output, please ensure to add your wallet address(es) to your Pico Mining profile. Find out more details about how to add your wallet(s) in the next section.
Most cryptocurrency protocols utilize different proof-of-work mining algorithms to enforce their blockchain rules. In the table below, you can see what type of architecture we deploy for mining the available cryptocurrencies. Please be aware that blockchain developers may make changes to features and specifications of the algorithm over time, which can result in the elimination of support for and/or a different use of chips utilized by Pico Mining. You can find more information about that in the Terms of Service before purchase.
If you have the ability to understand the basics of cryptocurrency, have a little bit of technical skill, and have access to electric power that is relatively inexpensive (< $0.10/kwhr) then mining is a good way to obtain crypto-currency at a discount, buying a little bit every day.
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